Welcome to Clothira. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase on our website.

By accessing our website or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information to process your orders, improve our store experience, and provide customer support.

A. Personal Information

When you place an order or register an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment providers)

B. Non-Personal Information

Automatically collected data may include:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited
  • Time spent on website
  • Cookies & tracking technologies

2. How We Use Your Information

Clothira uses collected data for the following purposes:

  • To process and deliver your orders
  • To send order confirmations & updates
  • To provide customer support
  • To personalize your shopping experience
  • To improve website performance, products, and services
  • To send promotional emails or offers (only if you opt-in)

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including:

  • SSL (Secure Socket Layer) encryption
  • Secure payment gateways
  • Regular website monitoring
    Despite our efforts, no online platform can guarantee absolute security.

4. Cookies & Tracking Technologies

Clothira uses cookies to:

  • Improve website functionality
  • Store cart sessions
  • Analyze traffic and user behavior
  • Personalize recommendations

You can choose to disable cookies in your browser settings, but some features may not function properly.

5. Sharing Your Information

We may share your data with third parties only when necessary, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping companies to deliver your order
  • Marketing tools (if you opted in to promotional emails)
  • Analytics services like Google Analytics

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain your information only as long as it is needed for:

  • Legal compliance
  • Order fulfillment
  • Resolving disputes
  • Improving services

You can request deletion of your account at any time.

7. Your Rights

Depending on your region, you may have the following rights:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing